Strengthening our data security credentials



We’ve gained certifications in Cyber Essentials Plus and ISO 27001 for data management security for Bleepa, our flagship medical imaging and communications platform.

Cyber Essentials Plus

The Cyber Essentials Plus audit is a Government backed scheme that protects organisations from a range of the most common cyber-attacks. It also demonstrates a commitment to cyber security.

ISO 27001

ISO 27001 is the international standard that outlines the requirement for an information security management system (ISMS). Its best-practice approach helps organisations manage their information security. It does this by addressing people and processes, as well as technology.

Us and data security

“Feedback seeks to liberate frontline clinicians from inadequate, cumbersome operational systems by safely simplifying how they communicate with each other and how they access information about patients, most notably medical imaging. The emphasis here is on safety.

“As a medical device manufacturer, we already adhere to stringent quality processes that comply with ISO 13485. However, being a digital medical device brings new challenges to safety and quality that are not reflected in traditional medical device certification. We have sought to address these challenges and demonstrate our commitment to data security as rigorously as the processes which we apply to ensuring quality.

“Cyber Essentials Plus and ISO 27001 confirms the security of Bleepa as a platform just as ISO 13485 confirms the quality and safety of its manufacture. This combined certification is testament to our commitment to providing clinicians with the right tools for the job and will give customers confidence about the security of data on the platform.” Dr Tom Oakley, CEO of Feedback


Our secure instant messaging platform makes it possible to share medical images between devices. Therefore, it’s the essential tool for remote and secure communications between clinicians and teams. And data security is crucial to remote communications, which is why we review and update our security to meet international standards.