We have been featured in an article in Digital Health! The article follows Digital Health’s highly successful webinar with Feedback CEO Tom Oakley joined by Georges Ng Man Kwong and Darryn Hale. During the webinar the topic of ‘Safe, secure and compliant clinical messaging: lessons from the COVID-19 pandemic’ was discussed.
Georges Ng Man Kwong is a Consultant Chest Physician and Chief Clinical Information Officer at Pennine Acute Hospitals NHS Trust. Darryn Hale is a Senior Associate at Beachcroft LLP, a healthcare information governance legal specialist.
The article raises legitimate concerns about the security of mobile messaging platforms. It also explores the worries of those in the industry who want to use them.
‘Mobile messaging systems are a vital tool to enable busy clinicians to manage heavy caseloads, but there is increasing concern about the clinical and regulatory risk to which some systems can expose users and their employers. A recent Digital Health webinar explored this topic and found that more than half of the 130 or so participants were concerned that the messaging platform they used for clinical work did not comply with GDPR. In addition, more than a third of participants were worried that decisions made using their messaging system did not link to their organisation’s electronic patient record (EPR).’
“We are delighted to have been featured in Digital Health’s article following an extremely insightful webinar which discussed the significant exposure to risk that Trusts, and clinicians have when using unregulated devices and the pitfalls that mobile messaging platform must navigate to provide truly secure and safe systems for clinicians to use. We understand that clinicians need a tool that allows them to complete their work in a compliant and secure way. Bleepa is the forerunner in providing exactly these needs and applauds Digital Health’s focus on the needs and safety of both clinicians and their patients alike.” Dr. Tom Oakley, CEO of Feedback.