One of the gastroenterology clinical fellows from the Royal Oldham Hospital was identified as being at high risk for COVID-19. Therefore, he had to shield for 12 weeks and wasn’t allowed to work. It was difficult for the service to manage with the unavoidable loss of such a highly skilled and valuable resource over this time. After 12 weeks the clinical fellow could return to work. However, it was still too risky for him to see patients in person. Therefore, it became important to find alternative ways of working so he could work remotely to provide and contribute to patient care.
The clinical fellow was able to deliver patient care remotely with the introduction of Bleepa as the inpatient clinical referral and communication tool for gastroenterology. As well as safely taking on a leadership role. By design, Bleepa supports delivering care remotely with patient-centric communication and collaboration. The clinical fellow is responsible for managing and triaging all new gastroenterology inpatient referrals. Bleepa empowers him to review cases and provide consultation, without having to physically see the patient or assigning the case to another colleague. Bleepa provides access to medical imaging, the standardisation of the referral information and the ability to chat with the clinical team. The clinical fellow is still able to contribute to the NHS without risking his own health, at a time when he is most needed.
Bleepa provides access to medical imaging and patient-centric chat anywhere, anytime, making it a powerful tool for delivering care remotely. With the pandemic, clinical teams communicating remotely has many important applications to reduce associated risks. As well as access to clinical input in the face of staffing pressures caused by any number of reasons.
“The need for quick & direct communication has only increased with the COVID pandemic – we can’t just travel and meet people as freely in the hospital environment, we need a solution to that problem and Bleepa has really offered that.”
Dr Nevan Meghani